You may have noticed a change in our website address. We have migrated from productassist.com to asurion.com to serve you better.

OfficeMax

Service + replacement coverage. Beyond the warranty.

Register your MaxAssurance Protection Plan, file and track claims, and access support tools.

  1. Plan Tools
  2. Claim Status Lookup

  • Manage Products Keep track of receipt and product details online. No more faded and torn receipts, just online peace of mind.

  • Claims We've got your back when you need us with hassle-free 24/7 claims filing and tracking. You’ll know exactly what’s happening with your product at all times.

  • Product Support Need help? Trusted online resources help you get things working right, right away.
  • Manage Products

    No more faded and torn receipts, just online peace of mind.
  • Claims

    We've got your back with hassle-free online claims and 24/7 tracking.
  • Product Support

    Manuals and a verified online knowledge base to get things working right away.

To check your product's repair status, please enter the required information below.

Plan Tools